Peace of Mind from Beginning to End

• 

  Endless
  Options
  

  When your lease is coming to an end, you can choose to return or purchase assets, or extend or restructure the lease on an asset-by-asset basis. To make returns even easier, we allow like-for-like returns on laptops, PCs and related equipment during the returns process. Does your current leasing company do the same?
• 

  Fair and
  Flexible
  

  Our returns process is designed to be flexible and easy to manage. We believe having a fair return process is one of the best ways to earn repeat business. Mice can break and manuals are often tossed. We understand. Since we own so many return processing facilities worldwide, we are often able to forgive most small damage charges, resulting in greater savings for you.
• 

  Personal
  Guidance
  

  When you are ready to send us your off-lease equipment, your CSI asset return manager will contact you to explain what needs to be returned, when it is due and where to ship. If you ever have a question, we are always here to help.
• 

  Reduced
  Shipping
  

  Together with our subsidiary, EPC Global Solutions, we own numerous return facilities strategically located throughout the Americas and Europe, and also have an extensive network of vetted equipment processors worldwide. This gives us control of our customer experience from beginning to end. Having multiple locations also means your equipment never travels far. Simply put, your shipping costs are kept to a minimum.
• 

  Keeping
  Data Safe
  

  Our data sanitization process follows the National Institute of Standards and Technology (NIST 800-88) and is certified by the National Association for Information Destruction (NAID). We provide Certificates of Destruction detailing which assets were cleansed. Any hard drive or storage device that cannot be wiped is destroyed.
• 

  Globally-Certified
  Processes
  

  EPC Global Solution’s highly specialized technicians work closely with each processing facility in our network of return facilities to ensure procedures are completed at the highest quality with your organization’s security preferences in mind. Adhering to the most recognized industry standards, we strive for our processes to be compliant, secure and consistent at each of our locations across the world.